Talk to the bCare team
A real person reads every message. Most questions are answered within one business day.
Email support
Bugs, billing, feature ideas or a battery question. Send it over and we'll get back to you.
support@batterycare.appTypical reply within 1 business dayCheck the FAQ first
Answers about alarms, permissions, the health score and syncing are already written up.
Read the FAQCommon questions
How quickly will I hear back?
We reply to most emails within one business day. Complex issues may take a little longer, but you’ll always get a human response.
I found a bug. What should I include?
Your device model, Android version, and a short description of what happened help us fix things fast. Screenshots are welcome.
Can I request a feature?
Absolutely. A lot of bCare was shaped by user suggestions. You can also use Suggest a feature inside the app.
My alarm didn’t ring. What now?
Open bCare and run the Alarm-ready check on Home. It walks you through the four settings that stop alarms on some phones, then plays a test.